COVID-19 Update & Safety Information

The safety and health of our guests, employees, and community is our top priority at the Promenade at Downey. In compliance with orders and recommendations from the Governor of California and local health organizations and out of an abundance of caution to keep everyone as safe as possible, the Promenade at Downey is taking additional safety and sanitization precautions for the well-being of our community.


Please check with individual businesses to see available hours, offerings, and services. Some businesses may have reduced hours during this time. Contact the business directly for details before your visit.

Safety Information

Promenade at Downey guests must practice social distancing by standing at least six (6) feet from one another other at all times.

We are following guidelines and actions offered by the International Council of Shopping Centers, which continually monitors and updates information released by the CDC (Centers for Disease Control and Prevention).

We are proactively working in tandem with local health municipalities to monitor the evolving situation and further respond as-needed.


Amid the global spread of the communicable virus, public health officials from the CDC urges everyone to practice healthy habits including:

  • Avoid touching your eyes, nose, and mouth.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use a hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
  • The CDC does not recommend that people who are well wear a face mask.
  • Avoid close contact with people who are sick.
  • Stay home from work if you are feeling sick.
  • Make accommodations for your employees to stay/work from home if they or their children are affected.

We will continue to monitor the data and recommendations from CDC, WHO (World Health Organization) and ICSC, and update our practices as needed.

By following the above protocols, we can all take an active role in helping to contain the spread of COVID-19 and work together to maintain a healthy environment for our community.

For further information, we recommend you visit: https://www.cdc.gov/coronavirus/2019-ncov/index.html